Customer service is tough!

When your phone rings and you can’t answer because you’re busy in the kitchen, that’s money walking out the door. We stop that from happening. Let our expert team manage your customer service professionally

99% Call Answering Success

We answer multiple calls at once with our smart system—so you never miss any call.

Save £1000 in Wages

By Outsourcing your operations to us!

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About VoxConnect Ltd

We’re a BPO helping takeaways grow. Our professional agents answer your customer calls and take orders directly from our system. We simplify operations, improve customer service and generate more revenue via upselling. We also provide Social media, Web development, SEO, Graphic designing and many more marketing services. In short, we’re here to make your life simpler and your takeaway more successful.

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Services We Offer

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Customer Support (Signature Service)

•24/7 Call Answering
•Handling Complaints & Queries
•Daily & Monthly Reports
•Diverting Customers from Online to Offline
•Upselling on Every Order
•Dedicated Accounts Manager

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Digital Marketing Services

•Social Media Marketing
•Google Ads
•Email Campaigns
•SMS Marketing
•Unforgettable Branding
•Eye-Catching Menu Design
•Complete Graphic Solutions

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Business Support

•Staff hiring for takeaways
•Holiday and emergency cover
•Daily cash flow tracking
•Payroll management and HR support
•POS system troubleshooting and upgrades

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Enterprise Web & Communication Solutions

• Website Development
• Full Stack Development (end-to-end apps)
• Mobile App Development (iOS/Android)
• High-Speed Business Broadband
• Enterprise VoIP & Unified Communications
• 24/7 IT Support
• API Development

Meet Our Core Team

Muhammad Ahmer Imtiaz

Founder & CEO

Visionary founder leading VoxConnect's mission to revolutionize takeaway operations through technology.

Ashar Imtiaz

Co Founder & Managing Director

I handle client partnerships, set the company’s vision, and ensure all operations run smoothly to deliver top-tier outsourcing for takeaway brands.

Ashar Raza

Head of CX Operations

With a proven record of reducing complaints by up to 90%, I lead our call center teams in delivering exceptional customer experiences—building trust and increasing repeat customer ratios.

Muhammad Ahsan Ilyas

Chief Technical Officer

I lead development of websites, apps, and internal tools that power our business—ensuring reliability, scalability, and smooth digital performance.

Anas Uddin

Chief Marketing Officer

I drive customer acquisition and retention through targeted strategies—ensuring your brand shines when customers are ready to order and keeps them coming back.

REVENUE GROWTH THROUGH UPSELLING

Customer calls to order!

01

Our agent suggests naturally:

→ Perfect! Would you like our Meal Deal with that?

1 in 3 customer says yes

02

Adding £1 to every order, averaging 20 orders a day:

→ £20+ extra daily

Real Results

03

Making upto:

→ £600+ Monthly from simple upsells

Click to Turn Every Call into Extra Revenue!

What Our Clients Say

Frequently Asked Questions!

What is a BPO?

A BPO (Business Process Outsourcing) handles your business operations like call answering and back-office tasks. We act as your remote team so you can focus on running your business.

What are your core services?

We provide professional call answering to capture every order and expert complaint handling to maintain customer satisfaction. We also manage back-office operations including order processing and data management.

Can you handle rush hours?

Absolutely! Our team is specially trained to manage high call volumes during peak times. We scale up agents to ensure:
✓ No missed orders
✓ Same fast, professional service
✓ Perfect order accuracy under pressure

How can you boost my takeaway's revenue?

We actively drive sales on every call! Our agents perform strategic upsells. For example, if your takeaway averages 40 orders/day, we aim to upsell £1 extra on 20 calls — that’s £600/month extra revenue!

How can I trust your service with my customers?

We offer a 1-week, risk-free trial. Experience our service firsthand before making any commitment.

How do I get started?

Message us on WhatsApp at ‪+447853440725‬ or email voxconnect.uk@gmail.com to get started!

Let's Get In Touch

We’re just one message away from helping you grow your takeaway business!

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